Contact Page
General Inquiry
This page would be the catch-all for people who have a question but are not ready for a specific intake form. It should feel friendly, simple, and low-pressure.
Need help right now?
- If someone is in immediate danger, call 911.
- If someone may be overdosing, call 911 and give naloxone/Narcan if available.
- For mental health or substance use crisis support, call or text 988.
- This form is not monitored 24/7 and should not be used for emergencies.
Who This Form Is For / Alternate Forms / Suggested Fields
Use this form for
General questions, office information, hours, location, program questions, community resources, or help choosing where to start.
Use a different form if
Peer support, referrals, volunteering, or speaker/training requests have their own contact pages.
Suggested fields
First name, last name, email, optional phone, preferred contact method, subject, message, and emergency acknowledgement.
Privacy note
The form should stay short and avoid collecting unnecessary sensitive health information.
What Happens Next, Related Links, FAQ, Sources
1. Submit question
Visitor sends a general question or asks which path fits.
2. Staff reviews
Hope Council reviews the message during business operations.
3. Follow-up
A staff member follows up by phone or email when appropriate.
4. Reroute if needed
If another form or service is a better fit, staff can point the visitor there.
What can I ask through General Inquiry?
This answer would cover programs, office questions, resources, contact routing, and where to start.
Should I include private health information?
This answer would recommend including only what staff need for follow-up.
Add response-time expectations only if staff can meet them.